วันจันทร์ที่ 6 กุมภาพันธ์ พ.ศ. 2555

Chapter 11

Examples of Information systems...


Information
System Description
Executive Support Systems
An Executive Support System ("ESS") is designed to help senior management make strategic decisions. It gathers, analyses and summarises the key internal and external information used in the business.

A good way to think about an ESS is to imagine the senior management team in an aircraft cockpit - with the instrument panel showing them the status of all the key business activities. ESS typically involve lots of data analysis and modelling tools such as "what-if" analysis to help strategic decision-making.

Management Information Systems
A management information system ("MIS") is mainly concerned with internal sources of information. MIS usually take data from the transaction processing systems (see below) and summarise it into a series of management reports.

MIS reports tend to be used by middle management and operational supervisors.

Decision-Support Systems Decision-support systems ("DSS") are specifically designed to help management make decisions in situations where there is uncertainty about the possible outcomes of those decisions. DSS comprise tools and techniques to help gather relevant information and analyse the options and alternatives. DSS often involves use of complex spreadsheet and databases to create "what-if" models.
Knowledge Management Systems
Knowledge Management Systems ("KMS") exist to help businesses create and share information. These are typically used in a business where employees create new knowledge and expertise - which can then be shared by other people in the organisation to create further commercial opportunities. Good examples include firms of lawyers, accountants and management consultants.

KMS are built around systems which allow efficient categorisation and distribution of knowledge. For example, the knowledge itself might be contained in word processing documents, spreadsheets, PowerPoint presentations. internet pages or whatever. To share the knowledge, a KMS would use group collaboration systems such as an intranet.

Transaction Processing Systems
As the name implies, Transaction Processing Systems ("TPS") are designed to process routine transactions efficiently and accurately. A business will have several (sometimes many) TPS; for example:

- Billing systems to send invoices to customers
- Systems to calculate the weekly and monthly payroll and tax payments
- Production and purchasing systems to calculate raw material requirements
- Stock control systems to process all movements into, within and out of the business

Office Automation Systems Office Automation Systems are systems that try to improve the productivity of employees who need to process data and information. Perhaps the best example is the wide range of software systems that exist to improve the productivity of employees working in an office (e.g. Microsoft Office XP) or systems that allow employees to work from home or whilst on the move.

Why do organizations need information systems?

Computers are essential today. We check our email with it, find answers to questions, watch media, bank and more using computers. There for we need systems that can organize, and serve information when people around the world request it. Servers do the task. Each website has a server. A computer that host the website. When you type Google.com the server who host that website receives data from your computer and sends data back. Letting you access the servers data. Thus you see Google's homepage. Without servers there would be no websites.

Information Systems

Information is the lifeblood of any organization. Damaged or lost data can cause disruptions in normal business activities leading to financial losses, law suits, etc. Information systems, which comprise hardware, software, data, applications, communication and people, help an organization to better manage and secure its critical corporate, customer and employee data. Information systems also improve integration and work processes...the benefits go on and on.
Answer

An information system is also a system but differs from other kinds of systems because its objective is to monitor and document the operations of other systems, which we can call target systems. An information system owes its existence to the target system. For example, production activities would be the target system for a production scheduling information system, human resources would be the target system of a human resource information system, and so on. We could say that every reactive system may have a subsystem that can be considered as an information system whose objective is to monitor and control such a system. The main functions of an information system may be input, processing, output, storage and control at work place.

reference: http://tutor2u.net/business/ict/intro_information_system_types.htm
reference: http://wiki.answers.com/Q/Why_do_organizations_need_information_systems

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